Assistant Sales Manager

RESUME

FERCHICHI AIDA
Date of birth: 07/10/81                                                                                        
Marital Status: Single
Mobile number: 050 89 17 929
Visa status        : JAFZA visa
E-mail address: [email protected]

 

Objectives:
To secure a challenging position where I can set more opportunities and utilize my interest and implement my personal strength as simple scope and growth for the organization

 
PROFESSIONEL EXPERIENCE:

v      SALES ASSISTANT MANAGER 

Company name: AMI-MIDEL EAST   (freight forwards)
JOB DESCRIPTION   :  Sales Assistant Manager

·        Coordinate all scheduling activities associated with purchases, sales, and waterborne Transportation movements

·        Act as the key interface between customers, suppliers, terminals and ship Sales
Operations Managers regarding sales, purchase, and shipping nominations,
Voyage orders and any necessary updates

·        Coordinate ship loading/discharge schedules through liaison with marketers, ship Sales Operations Managers, buyers, suppliers and terminal Sales Operations Managers

·        Verify shipping, inspection, and agents invoices for accuracy as appropriate

·        Verify ships and Owners have been properly vetted and approved, including by suppliers/receivers, prior to scheduling ship

·        Verify financial security is in place prior to scheduling ship

·        Managing and entering cost inputs into our inventory/accounting system

·        Managing freight forwarders and coordinating to ensure their invoices are received ontime

·        General secretarial, accounting and inventory assistance to the operations departement

 
v    SALES CARS
Company name: DEMIMPEX-MIDEL EAST
JOB DESCRIPTION   :         Sales Assistant Area Manager (AFRICA)

·        Respond to and follow up sales enquiries by post, telephone and personal visits.

·        Maintain and develop existing and new customers through appropriate propositions and ethical sales methods and relevant internal relation, to optimize quality of service, business growth, and customers’ satisfaction.

·        Communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships.

·        Attend and present at external customer meeting and internal meeting with other company functions necessary to perform duties and aid business development.

·        Respond to and follow up sales enquiries using appropriate methods.( follow the stock list,  prepare the pro-forma invoice  and the order confirmation, reserve the vehicles, block it, prepare the detailed out form, create the files, and take care of the export documents

·        Follow shipment  process: book the containers ,follow the shipment time and  mode , get the VCC+CNCA and the export documents recovery

·        Monitor and report on activities and provide relevant management information

 
v    SALES ASSOCIATE IN FASHION
Company name: ALSHAYA RETAIL CO.
JOB DESCRIPTION      :      Sales associate
DEBENHAMS    16/07/2006                                                                                               NEXT     03/03/2007

·        Welcoming customers recognize their needs and assist them within the high standard of "customer service".

·        Maximize sale through company techniques.

·        Build good relationship with customers

·        Handle complaints efficiently and make decisions within the job role

·        Handle the till

·        Printing the daily reports and answering e mails coming from the Head office or other departments

·        Building the sale by suggesting additional merchandise to complement the customers purchase, maximizing sale through sales techniques (add on sale, selling up...)

·        Checking on customer satisfaction with purchase, discovering future needs and fostering repeat business

·        Building good relationships with customers for future business opportunities by following up on special orders, locating desired merchandise, following up on previous selling or service needs


PROFESSIONAL TRAINING
·        Company: Information Center   2004-2005
v    Training on boiler supply for three months

·        Company: National Railway Corporation    2003-2004
v    One month training

·        Company: Tunisian Electrical Power Corporation
v    One month training


EDUCATION ATTAINMENNT

·        June 2005: Technician Diploma in Industrial Maintenance    
(High Institute of Technological Studies= ISET-Djerba/Tunisia)

·        June 2002: Baccalaureate certificate   
(Secondary school/Tunisia)

Other qualifications:
·        Languages: Arab/ English/ French

Computer literate (World/ Excel/ PowerPoint/ Internet)